Terms of Use

1Purpose and relationship to the Master Terms

This Addendum governs access to and use of Al-Mu'een, an AI-powered academic advising and career companion operated by EmoEx Technology Limited ("EmoEx", "we", "us") for the United Arab Emirates University (UAEU) pilot.

It supplements the EmoEx Terms of Use ("Master Terms"). The Master Terms, including intellectual property, acceptable use, general disclaimers and dispute resolution, apply in full. If anything conflicts in relation to Al-Mu'een, this Addendum prevails.

2Pilot context and eligibility

Al-Mu'een is developed with the Department of Cognitive Sciences at UAEU and is offered as a pilot to two user groups:

• Students in the psychology programme, for questions about study, coursework, placements, skills and career planning.
• Faculty members acting as academic advisers, for looking up programme requirements, university procedures and guidance, and preparing for advising conversations.

Access requires an invitation code issued by the Department. Students and faculty receive separate codes, and each group uses a separate environment. Participation is limited to authorised UAEU students and staff aged 18 and over.

3Acceptable use

All users agree to:

• treat responses as general guidance, and check anything important against official UAEU sources;
• keep conversations general and not share health information, Emirates ID or passport numbers, or financial details;
• not share another person's personal details without their consent;
• keep their access code private and not share it outside their user group.

Faculty advisers additionally agree to:

• use Al-Mu'een to support, not replace, their own professional judgement in advising decisions;
• not enter identifiable student information, such as names, student ID numbers, grades or personal circumstances. Describe situations in general terms instead.

Students additionally acknowledge that Al-Mu'een does not replace their assigned academic adviser, and that decisions about their studies remain theirs and the University's.

4Crisis support

Al-Mu'een is an educational and supportive companion. It does not provide medical advice, psychological assessment, diagnosis or therapy, and it is not an emergency or crisis service.

5Pilot terms

• Beta service: features may change, be paused or be withdrawn during the pilot.
• No fees: access is free. Section 5 of the Master Terms (subscriptions and in-app purchases) does not apply.
• Feedback: you may be asked to rate responses or complete an optional anonymous survey. Taking part is voluntary and does not affect your access.
• Privacy: personal data is handled under the Al-Mu'een Privacy Policy Addendum, which forms part of these terms.

6Contact